We understand that occasionally, despite our best efforts, products may arrive with damages. To ensure a smooth resolution, please follow the steps below to report any damage to your order within 24 hours of delivery.
1. Inspect Your Goods on Delivery
Upon receiving your order, it is crucial to inspect the products for any visible damage. Please take the time to go through the items and ensure they are in good condition. This step is essential to ensure a swift resolution in case of any issues.
2. Report Damages Promptly
Should you discover any damages or discrepancies, please report them within 24 hours of receiving your order. We kindly request you to send an email to [email protected] with the following information:
- Please Attach photos that clearly show the damage
- Specify the accurate count of damaged items
- Include a copy of the bill for reference
Important Notes
- We regret that we cannot entertain any kind of refund.
- We strongly recommend that you refrain from scheduling any installation or related work until you have received and inspected your order.
Our priority is your satisfaction, and we're committed to resolving any issues as efficiently as possible. Please don't hesitate to reach out if you need assistance with damaged products. We're here to help ensure your project proceeds smoothly.
